Counters & Reception

Home Store fittings Pharmacy Counters & Reception

The pharmacy counter is the central workstation of the dispensary: standard 90 cm service height, accessible module lowered to 70 cm compliant with the French law of 11 February 2005, built-in drawers, payment terminal slot and prescription area. Kollirama designs it to measure and installs it across France.

Product description

Custom wooden reception desk, designed to combine aesthetics and commercial performance. Integrating display shelves dedicated to impulse buys, it effectively highlights your fast-moving products. Ergonomic and functional, it is designed to guarantee a comfortable reception for all your patients, including persons with reduced mobility (PRM), while complying with current regulations.

Counter ergonomics and configuration

The Kollirama pharmacy counter is configured around your workflows: standard 90 cm service height on the patient side, worktop with cable routing for the computer and health-card reader, recessed payment terminal slot, secure cash drawer, storage drawers and a dedicated prescription shelf. Privacy dividers between stations and impulse-purchase shelves on the front complete the configuration.

Technical specifications

FeatureValue
Standard height90 cm on the patient side (standing service area)
Accessible moduleLowered section at 70 cm with knee clearance underneath for wheelchair users
Workstations1 to 4 stations, optional privacy dividers
Built-in equipmentCable routing, payment terminal slot, cash drawer, drawers, prescription shelf
FinishesSolid or veneered wood, compact laminate, lacquered fronts, disinfectant-resistant worktop

Accessibility: what French regulations require

French law no. 2005-102 of 11 February 2005 makes accessibility mandatory for buildings open to the public, including pharmacies. For reception counters, the decree of 8 December 2014 requires that part of the counter be usable by a wheelchair user: maximum height of 0.80 m (our accessible modules are built at 70 cm), with clearance underneath of at least 0.30 m deep, 0.60 m wide and 0.70 m of free height. A circulation path at least 0.80 m wide must remain clear in front of the counter. Kollirama integrates these requirements from the design stage.

Source: Decree of 8 December 2014 (Légifrance)

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See also

Frequently asked questions

What is the regulatory height of an accessible pharmacy counter in France?

The decree of 8 December 2014, under the law of 11 February 2005, requires part of the counter to be usable seated: maximum height 0.80 m with clearance underneath of at least 0.30 m deep, 0.60 m wide and 0.70 m free height. Kollirama builds its accessible modules at 70 cm for optimal comfort.

Is an accessible counter mandatory in a pharmacy?

Yes. A pharmacy is a building open to the public: French law no. 2005-102 of 11 February 2005 requires the reception to be accessible to people with disabilities. At least one counter station must be wheelchair-accessible, with a clear path of at least 0.80 m in front of the counter.

What equipment can be built into a pharmacy counter?

Cable routing for the computer and health-card reader, recessed payment terminal on the patient side, secure cash drawer, storage drawers, a dedicated prescription shelf and impulse-purchase shelves on the front. Each station is configured to your workflow.

How do you ensure confidentiality at the counter?

By spacing the stations, adding privacy dividers between them and choosing sound-absorbing materials. Good dispensing practice recommends a space allowing confidential conversation; an isolated advice station can complete the counter.

Which materials for a pharmacy counter?

Solid or veneered wood for warmth, compact laminate and lacquered fronts for durability, and worktops that withstand the disinfectants used daily. The Kollirama design office matches finishes to your gondolas and cladding.

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