Terms and Conditions of Sale

These terms and conditions of sale apply to professional customers only. The site does not offer online sales.

General Terms of Use

These terms and conditions of sale apply to professional customers only. The site does not offer online sales. The characteristics (dimensions, weight, standards, etc.) shown on the site are for information purposes only. Kollirama reserves the right to modify them at any time.

Order

Any accepted professional order and/or order for which execution has begun can no longer be modified in any of its terms, unless the changes requested by the buyer are received three weeks before the delivery date and accepted in writing by Kollirama Sud. It is the responsibility of the buyer or recipient, in case of damage, shortage, or non-conformity of the goods with the order, to make any necessary claims and to confirm their reservations by registered letter with acknowledgment of receipt to the carrier, within the time limits provided by the applicable regulations. Without prejudice to the measures to be taken with respect to the carrier, claims regarding apparent defects or non-conformity of the goods must be made in writing no later than 8 days from receipt of the products. Delivery times are indicative, and the buyer waives any compensation in this regard. Exceeding deadlines does not give rise to any damages, retention, or cancellation of current orders.

Return

Packaging, delivery, and return costs are the responsibility of the customer in case of refusal or non-delivery of the goods. Returns of goods, in case of dissatisfaction, will only be accepted within a maximum period of 10 working days. Products must be returned in their original packaging and in the same condition. Kollirama reserves the right to refuse the return if it considers that the packaging or goods are damaged.

Transport

Unless otherwise specified, delivery is provided by Kollirama Sud, which reserves the right to use a transport company.

Price

Prices are expressed in euros excluding tax (H.T) (art 262.ter I of the C.G.I). They do not include transport costs. They are subject to change without notice.

Payment

Payment is not made through this site. The applicable terms are agreed for each sale concluded offline.

Product availability

Kollirama Sud will fulfill orders within the limits of available stock from its suppliers. Kollirama Sud undertakes to significantly stock the basic elements constituting the direct structure.

Warranty

The delivery, return, warranty and retention-of-title clauses apply to sales concluded with professional customers.

Ownership right

The customer is solely responsible for the suitability of the ordered product(s) for their needs. Kollirama will not accept any return for this reason.

Competent court

The competent court is the Nîmes Commercial Court.

Consumer mediator

Not applicable, subject to these terms and conditions of sale being effectively limited to professional customers.

Last updated: 05/08/2026